Neon Lights

A community hub to power the future of Fleming-Neon, Kentucky

A once-in-a-thousand year flood

When Eastern Kentucky was hit with flash floods in 2022, the former coal town of Fleming-Neon in Letcher County was among the hardest hit. As rain and landslides poured down the mountains into the valley, water rose 12 feet high on Main Street, carrying vehicles through town, flooding buildings, and destroying infrastructure. Telephone service, electricity, and water were all cut off, isolating the town for days. One man’s home was carried downriver and became lodged under a bridge, leaving him stranded until he could be rescued.

Resident Duran Sparkman demonstrates the floodwater line

Resident Duran Sparkman demonstrates the floodwater line

Resident Duran Sparkman demonstrates the floodwater line

While the floods took a heavy toll on Fleming-Neon, they also showcased the community's resilience. People stepped up to help their neighbors and share supplies. Volunteers used four-wheelers to reach homes cut off by flooded roads, set up generators to restore power, and organized cookouts to ensure everyone had something to eat.

A friend once told me there are three kinds of people in a flood. People who float and wait for help. People who give up. People who swim to shore. When our flood happened and people came from all over to help clean up, we added a fourth category: people who build lifeboats. We began to imagine ourselves in the lifeboat building business.
Jeff Hawkins, Fleming-Neon Resident

Rising from the waters

Two of those who stepped up to help were long-time residents, Jeff and Cheryl Hawkins. When the floods submerged City Hall, the community needed a new place to meet and coordinate relief efforts. The couple quickly got to work clearing out a building they owned above the floodplain, and transformed it into a disaster recovery center.

Photograph of couple standing together in front of Christmas Tree

Jeff & Cheryl Hawkins: Fleming-Neon residents and founders of Neon Lights

Jeff & Cheryl Hawkins: Fleming-Neon residents and founders of Neon Lights

As the community began its recovery, Jeff and Cheryl became part of a group of residents thinking about Fleming-Neon’s future. "People came to meetings not to talk about replacing what was lost, but with ideas on how to rebuild something better," Cheryl explains. "We named the group 'Neon Rising' — we were rising from the floodwater."

Photo of many people sitting around tables watching a woman speak from a lecturn

Neon Rising Community Meeting

Neon Rising Community Meeting

Beyond addressing flood damage, Neon Rising is focused on long-term challenges: disappearing jobs, decaying infrastructure, and the consequences of industrial decline. Jeff elaborates: "When coal dominated, other industries were pushed away. So when the mines shut down, there were few other employment opportunities. Young people left, draining Neon of our most valuable resource. Our job is to create opportunity to bring them back."

A plan for the future

The community developed an ambitious plan to attract families and businesses to Neon. This vision includes upgrading sewage and water systems, deploying fiber broadband, creating new affordable homes, establishing a small business loan fund, transforming the town into a nature tourism destination, and more.

The pieces of this plan fit together as part of an ecosystem designed to bring people and opportunity back to Fleming-Neon. The group believes that Neon's future success rests on the strength of its past: its openness to people.

Neon was built on a lot of different cultures by people from a lot of different places because the coal mines drew people here from all over the world. That notion of inclusivity and being open still permeates the community.

Neon Lights: A Community Hub

Cheryl and Jeff have a clear vision for their role in this plan. In the months after the flood, the couple began renovating a 1947 Mercury car dealership on Main Street, transforming it into a coffee shop which they called Neon Lights. The cafe became a meeting point for residents working towards Neon's recovery.

Now, with seed funding from the state of Kentucky, Cheryl, Jeff and others in Neon Rising are working to turn Neon Lights into a high-tech, multifunctional center to serve as a community development hub.

Photo of people sitting together in Neon Lights cafe

Connect Neon: Digital Access & Learning Lab

Internet connectivity is a huge challenge in Neon. The floods damaged network infrastructure and today residents still face slow, unreliable service.

To change this, Harry Collins, Duran Sparkman, and Cheryl and Jeff joined the Appalachia Digital Accelerator, a Connect Humanity initiative sponsored by the Appalachian Regional Commission to support broadband planning efforts. With grants and technical support from the Accelerator, Neon has developed a strategy to provide the high-speed broadband connectivity the town needs.

Once the network is established, Neon Lights will function as a network hub and digital learning lab. It will host networking equipment, provide high-speed WiFi access, and offer residents access to support including digital skills training and affordable devices. Digital navigators will assist community members in using devices and accessing resources, whether they need help paying bills, taking online classes, or registering to vote.

"People are go-getters around here. With access to fast internet, folks will start small businesses, find ways to boost their income, and more people will visit and settle in Neon."
Cheryl Hawkins, Neon Lights
person working on laptop

Medical Hub

Fast, reliable broadband has the potential to greatly improve access to healthcare. With the town no longer having a medical center, Neon Lights plans to establish a dedicated space for telehealth services. This initiative would connect residents to treatment options and save many lengthy drives for routine care that can be managed online. Digital navigators will also be on hand to help residents become comfortable using the technology.

Additionally, Neon Lights aims to bring an eldercare specialist on-site to provide extra support for the town’s seniors. Beyond offering health advice, the specialist will assist with Medicare enrollment and other services that many find challenging to navigate.

elderly person speaking to a doctor on a tablet

Workspace & Business Lab

The top floor of Neon Lights will be dedicated to fostering a growing economy. A workspace will provide the facilities needed to support a culture of remote workers and enable residents to access new employment opportunities. By also welcoming 'digital nomads', it will encourage more people to spend time in the community and contribute to the local economy.

The lab will also function as a business incubator, offering advice, business plan support, and access to resources to help cultivate the next generation of Neon's entrepreneurs and creators. A micro-loan fund will be established to give people the financial boost they need to get started.

two young women working on laptop

There's a focus on local ownership because for a long time folks here were not in control of their future. They had decisions imposed upon them. Now we have a fierce independence and a chance to reshape our future for the better.

The Opportunity

This vision for Neon Lights will be one important part of the broader Neon Rising community improvement plan.

Progress is happening. The community has commissioned designs for new public parks, ATV trails, and the Neon Heights housing complex. Through the Appalachia Digital Accelerator, it has developed a plan for state-of-the-art broadband. Sewer improvements are underway, and $1.9 million in state funds have been earmarked to refurbish the Neon Lights building and make it energy independent.

This is just the start. To realize this vision, Neon Rising needs support from state and federal government, as well as philanthropic and community development partners.

Once achieved, Neon’s improvement plan won’t just benefit the community—it could be a model for local governance and civic redesign, powering the comeback of overlooked rural communities.

Can you help?

Can your organization offer funding or partnership support to invest in Neon Lights and help power the future of Fleming-Neon?

Email Jeff Hawkins at jeffhawkins606@gmail.com or complete the form below.

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Neon Lights: A community hub to power the future of Fleming-Neon, Kentucky
Created by Calum Cameron (Connect Humanity), in partnership with Jeff and Cheryl Hawkins
Published January 2025

With thanks to Shaping Our Appalachian Region (SOAR), Connect Humanity, and Appalachian Regional Commission for supporting Fleming-Neon's broadband planning efforts through the Appalachia Digital Accelerator.