Financing digital opportunity

We invest in community-focused ISPs to close the digital divide

Internet access is too important to leave to the market and the traditional operators that have failed billions of people around the world who remain underserved. That’s why we invest in the community-focused internet service providers (ISPs) that are successfully connecting those hardest to reach. By supporting these initiatives, we help communities build the internet infrastructure and skills they need to participate fully in a digital society.

Our Model

  • Tabitha Sasser at her home in East Carroll, Lousianna
    Identify underserved communities
  • Peak to Peak CEO Jim Kossow working on a communications tower
    Partner with communities and ISPs working to expand broadband
  • Woman gives thumbs up to crowd in distance who are standing on a balcony
    Raise capital to finance affordable, sustainable networks
  • Photograph of Juan Castilla, Hawk Networks Construction Manager in Atlanta, with reel of fiber.
    Structure investments to build solutions that meet resident’s digital needs
  • Two people shake hands
    Support communities to advance digital opportunity over time

Learn about our investment approach

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Discover our funds and programs

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Community-focused ISPs in action

Wave 7 Team

Delivering fast, affordable broadband in low-income rural communities
Asked to pay almost $100 a month for connectivity too slow to qualify as ‘broadband’, many families in the rural community of Enfield, North Carolina lived without home internet. To change this, LaShawn Williamson and the Wave 7 team built a network with speeds 3x faster than existing service, at prices residents can afford. Our investment is helping Wave 7 scale in Enfield and beyond.
Wanda Manning, Delta Interfaith activist, speaking at a podium

Taking on legacy telcos — and winning
Residents in East Carroll Parish, Louisiana fought for years for better broadband. But just as they secured state funds to build a fiber network, an incumbent launched a campaign to stop the build. Residents fought back, organizing through church group Delta Interfaith and partnering with Connect Humanity, Consumer Reports, and others — and they won! The build is now underway and we’ll continue to work with Delta Interfaith to advance digital opportunity in East Carroll.
Joe Turnham, Director of MCEDA, with Tuskegee Mayor Lawrence F. Haygood

Building innovative partnerships to fund new networks
The Economic Development Authority in Macon County, Alabama (MCEDA) understood that expanding reliable internet access was vital to promote development in the county. So it created a Public Private Partnership to structure the ‘blended finance’ package needed to build a $3.9 million fiber network. A Connect Humanity loan was able to unlock grants and private capital to secure the build and deliver fast, affordable broadband to 5,500+ families and businesses.

Community-focused ISPs like these need financial support to sustainably scale and meet digital needs in their communities.

Connect Humanity can provide critical support, de-risking investments with our decades of experience in connectivity policy, technology, and funding.

Connect Humanity’s Holistic Approach

Digital opportunity requires tackling the interrelated barriers to access

The path to digital opportunity begins with infrastructure expansion, but it doesn’t end there. Many people today are technically within reach of internet services, but can’t afford data or devices. Others lack digital skills they need to get online and use the internet. And for many people around the world, a lack of relevant content in their spoken language means they don’t have enough reason to pay for internet services. That’s why, alongside partners, we take a holistic approach to advancing digital opportunity.

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Digital Opportunity

  • Infrastructure
  • Affordability
  • Digital Skills
  • Content
  • Policy

Infrastructure

Financing community-focused ISPs to expand affordable internet and devices

Our approach centers on supporting, catalyzing, and scaling community-focused ISPs to meet the needs of underserved communities, reducing the cost of backhaul, and expanding access to devices. Because most connectivity organizations can only absorb small-scale increments of capital, Connect Humanity operates as a critical missing link in the ecosystem — investing manageable amounts in proven models to help local organizations sustainably scale over time. We focus the bulk of our efforts on this foundational step in the path to greater digital opportunity.
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Affordability

Catalyzing new business & financing models to reduce the cost of connecting

Even where the internet is available, affordability remains a major challenge to access. Connect Humanity tackles this through research that can de-risk financing and business models to connect the unconnected; by building tailored capital stacks to bring more sources of funding to bear the cost of financing network builds; and investing in technology at key points in the connectivity stack. Together, these efforts can reduce the cost of access which is essential to advancing digital opportunity.
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Digital Skills

Developing the workforce and supporting digital literacy initiatives

In order to advance digital opportunity, communities must have the skills to use the internet and the knowledge to build it. We’re focusing on supporting both digital literacy at scale (e.g., in schools, on devices, and at points of sale) while also increasing the pipeline of network engineers working in the public interest. This two-pronged process ensures people gain access to the internet and skills to utilize its wealth of resources and protect themselves from new threats like mis- and disinformation or identity theft. In turn, investment in the pipeline and community of network engineers enables communities to build and maintain the internet themselves.
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Content

Increasing incentives to use the internet by expanding locally relevant content

Locally relevant content is a critical incentive for getting people across the globe to use and pay for the internet. Sharing and supporting best practices in scaling the production of locally relevant content is a powerful way to help more people to use the internet to improve their lives. Moreover, the current lack of localized content for the majority of communities around the world not only excludes their members from participating in digital society, but also perpetuates the cycle of unaffordable connectivity as few people are willing to pay for access to content that fails to speak to their experience. Expanding locally relevant content encourages more people to use internet services, creating a cycle in which the internet gradually more accurately reflects the world’s diversity.
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Policy

Advocating for changes to accelerate the rate at which people are connecting

Providing regulator training programs and advocating for policies — like “dig once” or increased access to spectrum — will accelerate the rate at which people are connecting. By building broad-based grassroots partnerships between better-informed local and regional leaders, we can foster coalitions and support the community of organizations already hard at work in this area. The right type of policy environment allows for much-needed innovation to flourish. The wrong kind perpetuates digital redlining and related inequities.
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